Terms of service
These Terms of Service (“Terms”) govern your use of https://www.silkshinestudio.website/ (“Website”), operated by MNB ARCHITECTURE, P.A. (“MNB ARCHITECTURE, P.A.,” “we,” “us,” or “our”).
The Website provides online retail access to luggage tags, suitcase packing straps, luggage protective covers, and related travel accessories.
By accessing the Website, placing an order, or purchasing a product, you agree to these Terms.
1. Business Information
Business Name: MNB ARCHITECTURE, P.A.
Website: https://www.silkshinestudio.website/
Business Address: 3740 BUSINESS DRIVE, SUITE 100, MEMPHIS, TN 38125
Return Address: 3740 BUSINESS DRIVE, SUITE 100, MEMPHIS, TN 38125
Contact Person: NATHAN HOSEA ANTOINE HARRIS
Email: [email protected]
2. Website and Product Purpose
Silk Shine Studio offers practical travel accessories intended to help customers identify, secure, organize, or protect luggage.
Products may include:
- Luggage tags;
- Suitcase packing straps;
- Luggage protective covers.
These products are intended for ordinary consumer travel use and should be used in accordance with their respective product descriptions and instructions.
3. Luggage Tags
Luggage tags are intended to assist with identifying luggage.
Customers should not rely solely upon a luggage tag as a security measure or as a guarantee that luggage will be recovered if lost.
Customers are responsible for entering accurate contact information on a luggage tag and should avoid displaying unnecessary sensitive information.
4. Packing Straps
Suitcase packing straps are designed to assist with securing or organizing packed luggage.
Customers should select a strap appropriate for their luggage and should avoid excessive tightening or loading.
A packing strap does not replace the manufacturer's structural components, locks, closures, or other safety systems of a suitcase.
5. Luggage Protective Covers
Luggage protective covers are designed to provide an additional covering layer around compatible luggage.
Customers should confirm dimensions and compatibility before purchase.
A protective cover should not automatically be understood to be waterproof, puncture-proof, tear-proof, fire-resistant, or capable of preventing all scratches, stains, impact damage, or transportation damage unless a specific product is expressly represented as having that characteristic.
6. Product Information
We make reasonable efforts to provide accurate descriptions and photographs.
Nevertheless:
- Screen settings can affect colors;
- Dimensions may have reasonable manufacturing tolerances;
- Packaging may change;
- Product appearance may vary slightly between production batches;
- Photographs may not display every product configuration;
- Inventory may change without advance notice.
We intend product representations to accurately describe the merchandise offered.
Tennessee law prohibits certain deceptive representations concerning the characteristics, uses, benefits, quality, or quantity of goods. Our product descriptions are therefore intended to be presented and administered consistently with applicable Tennessee consumer-protection requirements.
7. Pricing
Prices are displayed in U.S. dollars unless otherwise stated.
We may correct typographical, technical, inventory, or pricing errors.
If a material pricing error affects an order, we may contact the customer regarding cancellation, correction, or other available options, subject to applicable law.
8. Order Placement and Acceptance
Submitting an order constitutes an offer to purchase the selected merchandise.
An electronic order confirmation may acknowledge receipt but does not necessarily constitute final acceptance of the order.
We may decline or cancel an order for legitimate reasons, including:
- Inventory unavailability;
- Payment failure;
- Suspected fraud;
- Material listing errors;
- Duplicate transactions;
- Shipping restrictions;
- Technical errors;
- Other circumstances permitted by law.
If payment has already been collected for an order that we cancel, an appropriate refund will be issued.
9. Payment
Customers must provide accurate billing and payment information.
By submitting a payment method, you represent that you are authorized to use it.
Payment processing may be performed by third-party providers under their own terms and privacy practices.
10. Shipping
Shipping is governed by the separate Shipping Policy.
Our standard shipping structure is:
- Free shipping for qualifying orders of $10 or more; and
- $5.99 shipping for orders with a merchandise subtotal below $10.
Shipping estimates are estimates unless expressly stated to be guaranteed.
11. Returns and Refunds
Returns and refunds are governed by the separate Return and Refund Policy.
Nothing in these Terms is intended to eliminate or restrict any consumer remedy that applicable law requires us to honor.
12. Intellectual Property
Unless otherwise indicated, Website text, graphics, photographs, page layouts, product descriptions, logos, visual designs, and other original content may be owned by or licensed to MNB ARCHITECTURE, P.A.
Without permission, users may not:
- Reproduce substantial Website content;
- Copy product descriptions for commercial purposes;
- Scrape the Website through abusive automated methods;
- Republish proprietary materials;
- Create unauthorized derivative works;
- Use branding in a misleading manner.
13. Acceptable Use
You agree not to use the Website to:
- Commit fraud;
- Misrepresent your identity;
- Submit knowingly false information;
- Interfere with Website functionality;
- Introduce malicious software;
- Attempt unauthorized access;
- Circumvent technical controls;
- Abuse refund or promotional systems;
- Harvest information through unauthorized methods;
- Violate applicable law.
14. Customer Communications and Reviews
Customers may have opportunities to submit reviews, comments, suggestions, photographs, or other material.
You remain responsible for ensuring that submitted content does not infringe another person's intellectual-property, privacy, publicity, or other rights.
Do not post passwords, complete payment-card numbers, government identification numbers, or other sensitive information in public-facing areas.
15. Third-Party Services
The Website may rely on independent third parties for payment processing, hosting, analytics, shipping, security, communications, or other services.
Such providers may have their own terms and privacy policies.
We are not responsible for independent third-party services to the extent that their acts or omissions are outside our reasonable control, subject to applicable law.
16. Website Availability
We aim to maintain a functional and dependable Website but do not guarantee uninterrupted access.
Temporary interruptions may result from:
- Maintenance;
- Software updates;
- Hosting problems;
- Security events;
- Internet outages;
- Carrier integrations;
- Third-party service failures;
- Events beyond reasonable control.
17. Disclaimer
To the maximum extent permitted by applicable law, Website services and content are provided on an “as available” basis.
We do not make warranties beyond those expressly stated or required by applicable law.
Nothing in these Terms excludes a legally non-waivable warranty, remedy, or consumer protection.
18. Limitation of Liability
To the maximum extent permitted by law, MNB ARCHITECTURE, P.A. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from Website use or product use where such exclusion is legally permissible.
Nothing in this section is intended to limit liability that applicable law prohibits us from limiting.
19. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless MNB ARCHITECTURE, P.A. from claims, losses, liabilities, and reasonable expenses arising from your unlawful Website use, violation of these Terms, or misuse of products.
20. Tennessee Governing Law
These Terms are intended to be governed by the laws of the State of Tennessee, without regard to conflict-of-law principles, except to the extent federal law or another mandatory legal rule requires otherwise.
The Tennessee Consumer Protection Act is intended to promote fair consumer practices and protect consumers and legitimate businesses against unfair or deceptive conduct in trade or commerce.
Nothing in these Terms is intended to waive a mandatory statutory consumer protection.
21. Dispute Resolution
If a dispute arises, the parties should first attempt to resolve the matter through good-faith communication.
Customers may contact:
If informal resolution does not resolve the dispute, a claim may be brought before a court of competent jurisdiction in Tennessee, subject to applicable jurisdictional requirements, mandatory consumer protections, and any other legally controlling rules.
22. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
23. No Waiver
A failure to enforce a provision on one occasion does not necessarily constitute a permanent waiver of that provision.
24. Changes to These Terms
We may revise these Terms when our products, Website, business practices, or legal obligations change.
The updated Terms will become effective when posted unless another effective date is stated.
25. Contact
MNB ARCHITECTURE, P.A.
Attn: NATHAN HOSEA ANTOINE HARRIS
3740 BUSINESS DRIVE, SUITE 100
MEMPHIS, TN 38125
United States
Email: [email protected]