Privacy policy

This Privacy Policy explains how MNB ARCHITECTURE, P.A., operating Silk Shine Studio at https://www.silkshinestudio.website/, may collect, use, disclose, retain, and protect information relating to visitors and customers.

Our Website provides luggage-related accessories, including luggage tags, suitcase packing straps, and protective luggage covers. We understand that online shopping involves information such as names, addresses, order details, and communications, and we seek to handle such information responsibly and transparently.

1. Information We Collect

Depending on how you use the Website, we may collect information that you voluntarily provide, including:

  • Name;
  • Email address;
  • Telephone number, if provided;
  • Billing address;
  • Shipping address;
  • Order information;
  • Product selections;
  • Quantity and transaction information;
  • Return and refund information;
  • Customer-service correspondence;
  • Questions, comments, reviews, or other information submitted to us.

Not every customer will provide every category of information.

2. Payment Information

Payments may be processed through third-party payment processors.

Depending on the payment method, we may receive transaction-related information such as payment status, transaction identifier, payment type, or limited payment details necessary to manage the order.

We generally do not need to store complete payment-card numbers on our own systems.

Third-party payment processors may maintain their own privacy practices and policies.

3. Information Collected Automatically

When you browse the Website, certain technical information may be collected automatically, including:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Referring page;
  • Pages viewed;
  • Date and time of Website activity;
  • General interaction information;
  • Session information;
  • Approximate geographic information derived from technical data;
  • Security and diagnostic information.

This information may help us understand Website traffic, troubleshoot technical problems, improve performance, and protect the Site.

4. How We Use Information

We may use collected information to:

  • Process and fulfill orders;
  • Confirm purchases;
  • Arrange delivery;
  • Communicate shipping updates;
  • Handle returns and refunds;
  • Respond to customer inquiries;
  • Provide customer service;
  • Improve Website functionality;
  • Understand customer interaction with the Website;
  • Maintain transaction and accounting records;
  • Detect fraud;
  • Investigate suspicious activity;
  • Protect Website security;
  • Prevent misuse of our services;
  • Send permitted marketing communications;
  • Comply with legal obligations;
  • Establish, exercise, or defend legal claims.

5. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage, analytics tools, or similar technologies.

These technologies may support:

  • Shopping functionality;
  • Session management;
  • Website security;
  • Preference storage;
  • Traffic analysis;
  • Performance monitoring;
  • Website improvements;
  • Marketing measurement where applicable.

You may be able to control cookies through browser settings. Some Website features may not function correctly if certain technologies are disabled.

6. Service Providers

We may disclose relevant information to service providers that help operate the business, such as:

  • Payment processors;
  • Shipping carriers;
  • Fulfillment providers;
  • Website hosting companies;
  • Information technology providers;
  • Analytics providers;
  • Security providers;
  • Customer support services;
  • Professional advisers;
  • Other vendors necessary for ordinary business operations.

Information shared with a service provider should be limited to information reasonably necessary for the relevant service, subject to applicable law and contractual arrangements.

7. Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable law;
  • Respond to lawful legal process;
  • Protect our rights or property;
  • Protect customers or other individuals;
  • Investigate suspected fraud;
  • Respond to security incidents;
  • Enforce applicable agreements;
  • Prevent unlawful conduct.

8. Business Transfers

If MNB ARCHITECTURE, P.A. undergoes a merger, acquisition, restructuring, financing, sale of assets, bankruptcy proceeding, or similar business transaction, information associated with the Website may be transferred as part of the transaction, subject to applicable law.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Accordingly, we cannot promise that information will never be accessed, disclosed, altered, or destroyed through circumstances outside our reasonable control.

10. Data Retention

We retain information for as long as reasonably necessary for legitimate business purposes, including:

  • Order fulfillment;
  • Accounting;
  • Returns;
  • Refunds;
  • Customer support;
  • Fraud prevention;
  • Dispute resolution;
  • Security;
  • Legal compliance.

Different categories of information may be retained for different periods.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal, accounting, tax, security, and operational requirements.

11. Tennessee Consumer and Privacy Considerations

MNB ARCHITECTURE, P.A. seeks to maintain Website practices that are consistent with applicable Tennessee requirements concerning fair and non-deceptive consumer transactions.

The Tennessee Consumer Protection Act is intended to protect consumers and legitimate businesses from unfair or deceptive acts and to encourage fair consumer practices.

This Privacy Policy is therefore intended to describe our information practices in a clear and reasonably understandable manner.

12. Marketing Communications

Where we send promotional communications, customers may use available unsubscribe mechanisms.

Opting out of marketing communications does not necessarily stop transactional messages.

We may continue to send communications reasonably necessary to:

  • Confirm an order;
  • Provide shipping information;
  • Respond to a customer inquiry;
  • Process a return;
  • Process a refund;
  • Address account or security matters;
  • Provide legally required notices.

13. Children's Privacy

The Website is intended for general consumers and is not designed to knowingly collect personal information from children in violation of applicable law.

If a parent or legal guardian believes that a child has provided personal information in circumstances where collection was not appropriate, the parent or guardian may contact us.

14. Third-Party Websites

The Website may contain links or integrations involving third-party services.

We do not control independent third-party privacy practices. Customers should review the privacy policies applicable to those external services before providing personal information.

15. Customer Privacy Requests

Privacy-related questions or requests may be directed to:

MNB ARCHITECTURE, P.A.
Attn: NATHAN HOSEA ANTOINE HARRIS
3740 BUSINESS DRIVE, SUITE 100
MEMPHIS, TN 38125
United States

Email: [email protected]

We may request reasonable information to verify the identity or authority of the person submitting a privacy request.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, technology, products, vendors, or legal obligations change.

The revised policy will be posted on the Website with an updated effective date.

17. Contact

For questions concerning privacy or information handling:

MNB ARCHITECTURE, P.A.
NATHAN HOSEA ANTOINE HARRIS
3740 BUSINESS DRIVE, SUITE 100
MEMPHIS, TN 38125
United States

[email protected]