Contact information
Silk Shine Studio is an online retail website operated by MNB ARCHITECTURE, P.A.
We provide luggage-related travel accessories, including luggage tags, suitcase packing straps, and luggage protective covers.
Business Information
Legal Business Name:
MNB ARCHITECTURE, P.A.
Website:
https://www.silkshinestudio.website/
Business Address:
3740 BUSINESS DRIVE, SUITE 100
MEMPHIS, TN 38125
United States
Return Address:
3740 BUSINESS DRIVE, SUITE 100
MEMPHIS, TN 38125
United States
Contact Person:
NATHAN HOSEA ANTOINE HARRIS
Customer Service Email:
[email protected]
Products
Silk Shine Studio offers travel accessories intended to make luggage easier to identify, secure, organize, and protect.
Our product range includes:
- Luggage tags;
- Suitcase packing straps;
- Luggage protective covers.
Customer Support
Customers may contact us regarding:
- Product questions;
- Product specifications;
- Order status;
- Order confirmation;
- Shipping;
- Tracking;
- Address corrections;
- Missing packages;
- Damaged merchandise;
- Incorrect merchandise;
- Returns;
- Refunds;
- Cancellations;
- Privacy questions;
- General Website matters.
Order Inquiries
When contacting customer service about an existing order, please provide:
- Order number;
- Name used for the purchase;
- Email address used at checkout;
- Product name;
- Date of purchase;
- Description of the issue;
- Photographs, where relevant.
Providing this information can help us locate the transaction and respond more efficiently.
Return Inquiries
Return requests should be sent to:
MNB ARCHITECTURE, P.A.
Attn: NATHAN HOSEA ANTOINE HARRIS
3740 BUSINESS DRIVE, SUITE 100
MEMPHIS, TN 38125
United States
Customers should review the Return and Refund Policy before sending merchandise.
Shipping Support
For delivery problems, customers should contact us promptly and include their order number and tracking number where available.
For packages marked delivered but not located, customers should also check building package areas, reception desks, household members, neighbors, and carrier delivery information before contacting us.
Privacy Requests
Privacy-related questions may be sent to:
We may request reasonable verification information before completing a privacy-related request when necessary to protect customer information.
Written Notices
Formal written notices may be addressed to:
MNB ARCHITECTURE, P.A.
Attn: NATHAN HOSEA ANTOINE HARRIS
3740 BUSINESS DRIVE, SUITE 100
MEMPHIS, TN 38125
United States
Customer Communication
Please do not send complete payment-card numbers, passwords, government identification numbers, or similarly sensitive information through ordinary email.
If additional information is necessary to investigate an order or privacy request, we will request only information reasonably relevant to the matter.
Applicable Consumer Standards
MNB ARCHITECTURE, P.A. intends to conduct its online retail operations consistently with applicable Tennessee consumer-protection requirements.
The Tennessee Consumer Protection Act promotes fair consumer practices and prohibits unfair or deceptive conduct affecting trade or commerce.
Contact
MNB ARCHITECTURE, P.A.
NATHAN HOSEA ANTOINE HARRIS
3740 BUSINESS DRIVE, SUITE 100
MEMPHIS, TN 38125
United States
Email: [email protected]